This Privacy Policy describes how Aussie Transit Solutions (hereinafter "we," "us," or "our") collects, uses, and protects the personal information of users of our site. Aussie Transit Solutions is a provider of transportation and transfer services, including airport shuttles, private car services, tour transportation, and corporate travel management. Our services include airport transfers, corporate travel, group transportation, private charters, and accessible transport.
Aussie Transit Solutions is located at 12 Banksia Avenue, Level 3, Melbourne, Victoria, 3000, Australia.
Information We Collect
We collect several types of information from and about users of our site, including:
Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, payment information (e.g., credit card details), travel details (e.g., flight information, pick-up and drop-off locations), and any other information you voluntarily provide to us when using our services or contacting us.
Usage Data: We collect information about how you use our site. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our site. This helps us to improve your experience and personalize our services. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Improving Our Services: To provide you with the transportation services you request, process your bookings, manage your account, and improve our site and services.
Communication: To communicate with you about your bookings, provide customer support, respond to your inquiries, and send you important updates and notifications.
Marketing: With your consent, we may send you promotional emails or newsletters about our services, special offers, or other information that we think may be of interest to you. You can opt out of receiving these communications at any time.
Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.
Security: To protect the security and integrity of our site and services, and to prevent fraud and other illegal activities.
Sharing Your Information
We may share your information with the following categories of recipients:
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and customer support providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Transportation Partners: In order to fulfill your transportation requests, we may share your information with our transportation partners (e.g., drivers, transportation companies) who will be providing the services.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
You have certain rights regarding your personal information, including:
Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to the processing of your personal information in certain circumstances.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise your rights, please contact us at the address provided in the Company Information section. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including Australia. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: